Google Reviews

  • My experience working with Kyle and the DM team has been outstanding. When I am having car trouble, they always go above and beyond to ensure that I am well taken care of. Kyle is very friendly, knowledgeable and transparent, and his team's service is timely and thorough. As a female, it was difficult to find a mechanic I could trust, but Kyle and his team have completely put my mind at ease and I am so grateful. I would highly recommend DM service center to anyone looking for quality automotive service.

    Jennifer Lynn Avatar Jennifer Lynn
    September 28, 2025

    Outstanding service every time—thorough, professional, and caring!

    Erla McCaig Avatar Erla McCaig
    September 25, 2025

    I have always received exceptional service, identifying issues that other garages missed. I truly appreciate their level of professionalism, amazing ability and genuine care.

    Muskoka Lakes Association Avatar Muskoka Lakes Association
    September 25, 2025
  • These guys are awesome. I’ve been all over Kw area looking for decent mechanics. Found these guys through a friend and I’m sticking with them. Service prices are great. Customer service is great. They take the time to explain the issue and supply you with a very detailed quote before they begin. They will definitely be getting all my future business. I highly recommend.

    Robert Bent Avatar Robert Bent
    September 22, 2025

    These guys are awesome. I’ve been all over Kw area looking for decent mechanics. Found these guys through a friend and I’m sticking with them. Service prices are great. Customer service is great. They take the time to explain the issue and supply you with a very detailed quote before they begin. They will definitely be getting all my future business. I highly recommend.

    Robert Bent Avatar Robert Bent
    September 22, 2025

    DM Service Center, in my opinion is a 5 Star automotive repair shop in Waterloo. Not only am I a former employee, but I'm their "competition" and life long friend! I share the automotive world of K-W with Dave and his great staff! Which includes my SON...Eric Legault, 310T Apprentice. Yes... DM Service and my family/Businesses have been dealing with each other for over 30 years! Now that my boy is there, I'm looking forward to another 30 years. As always, I'll be referring your services and professionalism along the way! Yours truly Curtis Legault and Xtreme Twincity Tilt and Load Services.

    Curtis Legault Avatar Curtis Legault
    September 19, 2025
  • I send my mom (dad died and she is on oxygen, do vehicle reliability is key) there to have her vehicle serviced and inspected as I want honest and good inspections and repairs. DM does both and I have sent multiple people there over 20 years. You don't stay with a dishonest place, and 20 years would show honesty and integrity.

    mike mike Avatar mike mike
    September 19, 2025

    I send my mom (dad died and she is on oxygen, do vehicle reliability is key) there to have her vehicle serviced and inspected as I want honest and good inspections and repairs. DM does both and I have sent multiple people there over 20 years. You don't stay with a dishonest place, and 20 years would show honesty and integrity.

    mike mike Avatar mike mike
    September 19, 2025

    DM Service are the most fair and honest professional shop in the region. Nothing but good things to say. They run an exceptionally clean and professional garage.

    Hugh Fox Avatar Hugh Fox
    September 18, 2025
  • I’ve been going to DM Service Centre for about two years now, and there’s truly no one I trust more with my car than Kyle, Dave, and the whole DM team. Over the years, I’ve built a real friendship with Kyle — he’s honest, straightforward, and genuinely cares about doing right by his customers, friends, and family alike. The same goes for Dave. That kind of trust is hard to come by. The team treats you like family. The atmosphere is always warm and welcoming, and they go above and beyond to make sure your car is running at its best. Sure, the pricing might be a touch on the higher side (marginally), but the level of care, attention to detail, and the way they stay ahead of issues make it more than worth it. They’ve earned my full trust, and I can’t recommend DM Service Centre highly enough. They’re absolute gems.

    Pravin Pradeep Avatar Pravin Pradeep
    July 14, 2025

    I’ve been going to DM Service Centre for about two years now, and there’s truly no one I trust more with my car than Kyle, Dave, and the whole DM team. Over the years, I’ve built a real friendship with Kyle — he’s honest, straightforward, and genuinely cares about doing right by his customers, friends, and family alike. The same goes for Dave. That kind of trust is hard to come by. The team treats you like family. The atmosphere is always warm and welcoming, and they go above and beyond to make sure your car is running at its best. Sure, the pricing might be a touch on the higher side (marginally), but the level of care, attention to detail, and the way they stay ahead of issues make it more than worth it. They’ve earned my full trust, and I can’t recommend DM Service Centre highly enough. They’re absolute gems.

    Pravin Pradeep Avatar Pravin Pradeep
    July 4, 2025

    I took my Ram 2500 truck to DM for a safety check because my mechanic don't do Safety checks. I was a little worried at first because...well... it was not my garage. I was expecting a fairly large estimate because my truck is 13 yrs old but as soon as I met their front desk guy (Kyle) I could tell they were decent people to work with. The estimate was pretty expensive but fair! They pointed out a couple of class 3 pinion leaks. I took my truck home and cleaned up the area and watched for the leaks for a couple of days and sure enough they were right. I had them replace the pinion seals which is a tricky job. ( According to Dr Google). First attempt left a little vibration and noise under the truck so I called Kyle and he asked me to bring it in the next day. They had to rework the front pinion with a new seal and other parts and covered it all under their warranty. Great job, thanks guys! Sorry you did not make any money of me this time but I will be back!

    Stedman Bennett Avatar Stedman Bennett
    April 14, 2025
  • Very good service. That’s my second time doing business with these guys. They were great with me. Helped me out with my warranty provider and called them to have their business add to the list. So overall I’ll be back for sure.

    Jay Rock Avatar Jay Rock
    April 10, 2025

    Very good service. That’s my second time doing business with these guys. They were great with me. Helped me out with my warranty provider and called them to have their business add to the list. So overall I’ll be back for sure.

    Jay Rock Avatar Jay Rock
    April 8, 2025

    I took my Ram 2500 truck to DM for a safety check because my mechanic don't do Safety checks. I was a little worried at first because...well... it was not my garage. I was expecting a fairly large estimate because my truck is 13 yrs old but ...

    Stedman Bennett Avatar Stedman Bennett
    April 8, 2025